Returns - right of withdrawal
Portecenter.nl has a trial period (right of withdrawal) of 14 working days from the day of delivery. In this period you can decide whether the product meets your expectations. It is understood that the article, except for software, may remove from the packaging, preview, and test. You may also not use the article.
If you within 14 days to the conclusion that the article does not meet your expectations, please fill out the model withdrawal form and mailed it to our customer service . Following this notification, please send the item within 14 days to return Portecenter.nl. The cost of returning the item are at your expense.
Note that the article, to the extent possible, in its original state should be returned, this includes all sent documentation, guarantees and packaging materials (of the article). For software is that the seal can not be broken.
After the article at Portecenter.nl is received, you will be offered the opportunity to exchange the item for another item of equal value or refund of the purchase price. Exchange for another article is also available, if you will then be asked to pay the difference to apply.
Returns - Complaint article
If an article is received or delivered within the warranty period defective, please contact our customer service . We will respond as soon as possible contact with the supplier about the procedure to follow and you of this as soon as we know something, notify.
You mentioned in the notification of the defect as much relevant information as possible so that we can articulate your problem towards the supplier as well as possible.
Defective items may be returned free of charge at the direction of Port Center. The required information you will receive as soon as we have more information about the procedure to follow.